Safety Center
Effective Date: July 10, 2025
At Umidly, the safety of our users is at the heart of everything we do. We are committed to creating secure, respectful, and trustworthy products for students, parents, and educators. This Safety Center provides detailed information about how we protect our community, what tools are available to you, and how to use Umidly responsibly.
1. Our Commitment to Safety
- Protecting learners first – Umidly is built for education, and we strive to maintain a safe and positive environment for every student.
- Transparency – We explain clearly how your information is used, how you can manage it, and what safeguards we put in place.
- Partnership with parents & educators – Safety is most effective when families and schools participate alongside us in guiding students.
2. Built-In Security Features
We integrate strong security protections into Umidly’s platform:
- Secure Authentication – Accounts are protected through encrypted login systems.
- Data Protection – All personal and educational data is processed under strict privacy safeguards (see our Privacy Policy).
- AI Safeguards – Since Umidly uses AI-powered features, we apply filters and monitoring systems to reduce exposure to harmful or misleading content.
- Fraud & Misuse Prevention – Our systems detect suspicious activity to prevent account theft, spam, or abuse.
- Regular Updates – Security measures are reviewed and updated regularly to address new risks.
3. Parental Controls
We understand that many of our users are under 18. To help parents and guardians support their children’s learning journey, Umidly provides:
- Activity Oversight – Parents can monitor their child’s learning goals, progress, and usage.
- Goal & Preference Adjustments – Parents can help customize study paths to ensure age-appropriate use.
- Privacy Rights – Parents can request access to, or deletion of, their child’s data by emailing privacy@umidly.com.
- Consent Management – Children under the legal minimum age (usually 16, or lower with parental consent) require guardian approval before using Umidly.
4. Responsible Use of Umidly
To keep Umidly a safe and effective learning environment, all users must agree to responsible use:
- Respectful Behavior – Do not upload harmful, offensive, or misleading content.
- Appropriate Communication – Use language and interactions in line with an educational setting.
- No Misuse – Do not attempt to hack, disrupt, or exploit the platform.
- Verify AI Content – AI-generated responses may not always be accurate; learners should double-check important information.
Violation of these rules may result in suspension or termination of accounts.
5. Online Safety for Students
We encourage students to follow safe digital practices while using Umidly:
- Protect Personal Information – Do not share passwords or sensitive details with others.
- Balance Screen Time – Combine online learning with offline study and rest.
- Report Issues Quickly – Contact us if you encounter suspicious or harmful content.
- Think Critically – Always evaluate information critically, especially when it comes from AI.
6. How We Support Families & Schools
- Educational Resources – Guides for parents and teachers on how to integrate Umidly into safe and balanced study routines.
- Awareness Tools – Tips on digital literacy, data privacy, and responsible AI use.
- Direct Support – Our team is available to help parents, students, and schools address safety and privacy questions.
7. Reporting & Contacting Us
If you have a concern about safety, misuse, or inappropriate behavior on Umidly, please report it immediately. We take all safety-related concerns seriously and respond as quickly as possible.
- 📧 help@umidly.com – General support and reporting concerns.
- 📧 privacy@umidly.com – Safety, privacy, or data-related issues.
8. Updates to the Safety Center
As our platform evolves, we may update this Safety Center to reflect new features, tools, and protections. Any updates will be posted here with a revised effective date.