Privacy Policy
Effective Date: July 10, 2025
At Umidly, your privacy is our priority. This Privacy Policy explains in detail what information we collect, why we collect it, how we use it, and the rights you have regarding your personal data. By using our services, you agree to the terms outlined below.
1. Information We Collect
We collect different types of information to provide and improve our services:
1.1 Personal Information
- Full Name – to identify you and personalize your account.
- Email Address – to create your account, send important updates, and provide support.
- IP Address (in some cases) – for security, fraud prevention, and to analyze service usage.
1.2 Student Information
We may collect additional student-related data, including but not limited to:
- Study preferences and goals.
- Learning progress and performance analytics.
- Information you provide during assessments, practice, or feedback.
This data allows us to analyze performance and deliver a personalized educational experience.
1.3 Automatically Collected Data
When you interact with Umidly, we may automatically collect:
- Log information such as access times.
- Cookies and similar technologies for functionality and analytics.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery – to operate, maintain, and improve our platform.
- Personalization – to provide tailored recommendations and customized learning paths.
- Analysis – to understand user performance, behavior, and trends.
- Communication – to respond to inquiries, send notifications, and share service updates.
- Security – to protect against fraud, misuse, or unauthorized access.
- Legal Compliance – to meet regulatory and legal obligations.
3. How We Share Your Information
We respect your privacy and do not sell your personal data. However, in limited cases, we may share information with:
- Service Providers – trusted third parties who help us operate and improve our platform (e.g., hosting, analytics).
- Legal Authorities – if required by law, regulation, or legal process.
All third parties are required to handle your data securely and only for the purposes we specify.
4. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access – request a copy of the data we hold about you.
- Correction – request updates or corrections to inaccurate data.
- Deletion – request that we delete your personal data, subject to certain conditions.
- Restriction – request limitations on how your data is used.
- Portability – request a transfer of your data to another service provider.
- Withdrawal of Consent – withdraw consent where data processing is based on consent.
To exercise your rights, please contact us at: privacy@umidly.com
5. Data Retention
We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Keep in mind that your data will stay in our storage unless you delete them by contacting us.
6. Data Security
We implement technical, organizational, and administrative measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no system can guarantee 100% security.
7. Cookies and Tracking Technologies
Umidly uses cookies and similar technologies to:
- Enable essential platform functionality.
- Analyze usage patterns and performance.
- Personalize your experience.
You can manage or disable cookies through your browser settings, but this may affect certain features of the platform.
8. Children’s Privacy
Umidly is designed for students, including minors. If you are under the age of 16 (or the applicable minimum age in your region), we require parental or guardian consent before collecting and processing your information.
9. International Data Transfers
If you access Umidly from outside the country where our servers are located, your information may be transferred and processed in other jurisdictions. We ensure such transfers comply with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted here with a revised effective date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
help@umidly.com (general support)
privacy@umidly.com (privacy and data-related requests)